Increased Precautions We're Taking in Response to the Coronavirus
As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Delta Specialty Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Delta Specialty Hospital.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • We are offering visitation through telehealth services so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services are being vetted and may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Request a Medical Record

Delta Specialty Hospital is the leading provider of inpatient and outpatient behavioral healthcare in Memphis, TN. We accomplish this by being a hospital with medical and psychiatric specialties all under a single campus.

Request Requirements

To receive a copy of your medical record, you must submit a written request to the Health Information Management Department (HIM).  A letter of authorization form signed by the patient or parent (if the patient is under 18 years of age) must accompany all requests for release of information.

If you are the next of kin, you will need to complete the Medical Records Request form with the Right to Access form and a copy of the death certificate.

If you are a doctor’s office, please use the MD Request form.

Your requests must include the following:

  • Patient’s full name
  • Patient’s date of birth
  • Hospital visit dates for information being requested
  • Purpose of request
  • Name and address of facility or person to receive the medical record copies
  • Patient signature (or signature of patient’s legal guardian, if the patient is under 18 years of age)
  • Date of request
  • Daytime phone number

Where To Send Request Forms

Send the completed letter or authorization form to:

Attn: Health Information Management Department
Delta Specialty Hospital
3000 Getwell Rd
Memphis, TN 38118

Requests can also be faxed to the fax number below:

Fax Number: 901-369-8563

To contact the Health Information Management Department please call:

Phone Number: 901-369-8550

Process Time for Requests

Process time for requests is 10-15 business days from the date your request is received.

At Delta Specialty Hospital, client care and well being comes first and foremost always. The entire staff has incredible compassion for all who come in for help. They made my experience the best it could be.

– Former Patient
Trusted Excellence
  • Memphis Chamber of Commerce
  • National Alliance on Mental Illness (NAMI)
  • Professional Network on Aging
  • Tennessee Hospital Association
  • Tennessee Suicide Prevention Network
  • The Joint Commission (JCAHO) Gold Seal of Approval
  • The Jason Foundation